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The arrival of JCS in Caldas da Rainha through the eyes of Dr. Carlos Cardoso

19/10/2018

19/10/2018

The arrival of JCS in Caldas da Rainha through the eyes of Dr. Carlos Cardoso

The Laboratório de Análises Clínicas Dr. Joaquim Chaves is a leader in Healthcare in Portugal, as well as a 100% Portuguese laboratory, a family business with almost 6 decades of history. Since being founded in 1959, the company’s mission has been the timely delivery of high-quality test results for patient diagnosis, with ethics, innovation and excellence as its core values.


Throughout the years, the business has always accompanied the technological evolution in this field and remained on the technical forefront. This has enabled us to provide a vast portfolio of tests, currently the largest in Portugal, leading most hospitals and private laboratories across the country and islands to subcontract JCS. Some of these tests result from the company’s inhouse research and are not carried out by other laboratories. Therefore, it is only natural that, for decades, JCS has been the preferred partner of Laboratório de Análises Clínicas Branco Lisboa which, in Caldas, has had a similar presence and leadership in terms of service, quality and client focus. Thus the acquisition of this local laboratory by Laboratório Dr. Joaquim Chaves came about very naturally: the longstanding collaboration, friendship and shared values made the operation extremely easy. The Centro Hospitalar das Caldas da Rainha, like most Portuguese hospitals, sends some of its specialist work to Laboratório Joaquim Chaves.


Our direct presence in Caldas da Rainha is sure to facilitate that relationship. Both in private terms and on a hospital level, the operation in Caldas will reduce delivery times of Clinical Tests, helping provide an even earlier diagnosis with recognized quality. This is made possible by a team of two hundred people, a structure with cutting edge technology and first-rate IT resources, as well as unparalleled rigour in Quality Control. It was this team that the human resources at Caldas da Rainha joined, whose professional performance is at the highest level and which will surely make a vital contribution to ensure that the local service remains marked by excellence, kindness and availability. One of the most important aspects of our laboratory activities is to validate analytical procedures based on samples for internal quality control. More than half a million control results are processed each year.


Laboratório Joaquim Chaves participates in external quality assessment programs for all tests where interlaboratory trials are available. It is registered in national (INSA) and international programs: NEQAS, EQAS, Labquality, AEFA, AEHH, Instand EQAS, NRL, etc., with an annual track record of approximately 10000 results for interlaboratory comparison, which attest the excellence of its results. This practise is substantiated by a modern and current quality management system, which is part of the ISO9001:2015 Certification for medical laboratories. Thus, it fulfils one of the laboratory’s core principles, namely rigour and excellence in clinical testing.


Despite the high level of service we found at the Caldas da Rainha units, we wanted to improve. We implemented changes and renovations in the facilities to modernise them and make them more comfortable, accessible and ergonomic, thereby enabling licensing by the relevant entities. The Joaquim Chaves Saúde image was also added, creating a bridge between the past and the future, without the latter negating the former, but rather building on its solid foundations. We are certain that we will provide an exemplary contribution to the quality of medical practices in Caldas da Rainha, undeniably driving the quality of laboratory medicine. If this is recognised by the Caldas population, then we will have accomplished one more chapter in our mission to uphold healthcare.


Dr. Carlos Cardoso – Technical Director of Laboratório Dr. Joaquim Chaves



Joaquim Chaves Saúde Collection Stations in Caldas da Rainha:


Joaquim Chaves Saúde Caldas da Rainha I

-Rua Fonte do Pinheiro, 83 RC B, 2500-302Caldas da Rainha

- Monday to Friday from 7am to 6pm, Saturday from 7am to 1pm (opening hours)

- Monday to Saturday from 7am to 12pm (collection hours)

-262 767 147


Joaquim Chaves Saúde Caldas da Rainha II

-Rua Fonte do Pinheiro, 31 B, 2500-203 Caldas da Rainha

- Monday to Friday from 8am to 5pm (opening hours)

- Monday to Fridayfrom 8am to 12pm (collection hours)

-262 823 097

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